Introduction
The Train Company USA Inc. takes your privacy very seriously and will handle your personal data with the utmost security and care. This Privacy Statement explains how we handle your data and outlines your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at sales@thetraincompany.com.
Who is The Train Company USA Inc.?
Wattman USA Inc. is registered at 701 Brickell Ave, Suite 1550, Miami, FL 33131, United States. Train Company USA Inc. is the controller ultimately responsible for processing your personal data.
How does The Train Company USA Inc. use your personal data?
Underneath, you will find an overview of processing your personal data. You will also find a specification of which data The Train Company USA Inc. uses for that specific purpose, the legal justification, and how long The Train Company USA Inc. keeps this data. For clarity’s sake, we have categorized the purposes. Services, customer management, and financial administration
Purpose: | Financial administration |
Information: | Company name, Billing address, Bank details, Outstanding balance |
Legal basis: | Legal obligation |
Storage period: | As long as necessary for this purpose |
Purpose: | Order Management |
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account Number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Handling complaints |
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account Number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Invoicing |
Information: | Home address, Delivery address, Billing address, Email, Phone, Payment information, Account Number, Order Number, Complaint content, COC number, VAT number, Customer number |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Services |
Information: | Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Handling complaints |
Information: | Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Invoicing |
Information: | Home address, Email, Customer file data, Data necessary to provide the service, Data generated by the service |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | CRM |
Information: | Name, Email, Location, Order History, Social media account, Phone, Profile photo |
Legal basis: | Legitimate interests |
Importance: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Direct marketing |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address, Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Newsletter |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address, Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Retargeting |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address, Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Social media marketing |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address, Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Behavioral targeting |
Information: | Name, Email, Click behavior, Online behavior, Interest in a product, Social media account, Billing address, Legitimate interests |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Website analytics |
Information: | Online behavior, Location |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
Purpose: | Account |
Information: | Name, Address, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Submitting reviews or messages |
Information: | Name, Address, Email, Message content |
Legal basis: | Necessary for the performance of a contract |
Storage period: | As long as necessary for this purpose |
Purpose: | Camera surveillance |
Information: | Security video footage |
Legal basis: | Legitimate interests |
Interest concerned: | The only manner to achieve the purpose |
Storage period: | As long as necessary for this purpose |
Purpose: | Data security |
Information: | Security video footage |
Legal basis: | Legitimate interests |
Interest concerned: | The only manner to achieve the purpose |
Storage period: | As long as necessary for this purpose |
Purpose: | Market research |
Information: | Online behavior, Home Address, Email |
Legal basis: | Legitimate interests |
Interest concerned: | Commercial interests |
Storage period: | As long as necessary for this purpose |
How did we obtain your personal data?
The Train Company USA Inc. has obtained your data because you have provided this data to us.
What are your rights?
Under the European General Data Protection Regulation, you have several rights concerning your data and the processing thereof:
Access
You may access your personal information and make any necessary changes to your account. If you want to see which personal data The Train Company USA Inc. has obtained about you, you may exercise your right of access by requesting The Train Company USA Inc.
Making changes
If you wish to change the personal information you have seen as a result of an access request and you cannot make the changes yourself in your account, you may request that The Train Company USA Inc. make these changes for you. You may request that The Train Company USA Inc. modify, correct, supplement, erase, or shield your information.
Restriction of processing of personal data
Under certain conditions, you also have the right to ask The Train Company USA Inc. to restrict the processing of your personal data.
Right to object
If The Train Company USA Inc. or a third party processes your data on the grounds of legitimate interest, you have the right to object to that processing.
Portability of data
You can obtain your personal data from The Train Company USA Inc. The Company will provide this in a structured and commonly used format that can easily be opened using commonly used digital systems.
Automated processing
Whenever a decision about you is entirely based on the automated processing of your personal data, you have the right to request that a person re-evaluate that decision. You may always let us know your position on that decision or that you disagree with our decision.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing but means that we will no longer be allowed to process this data. It may also result in The Train Company USA Inc. no longer being able to provide you with certain services.
Response from The Train Company USA Inc.
A request can be sent to sales@thetraincompany.com. The Train Company USA Inc. will comply with your request as soon as possible and, in any case, no later than one (1) month after The Train Company USA Inc. has received such a request. If The Train Company USA Inc. rejects your request, we will indicate in our reply why the request was denied.
Recipients of your personal data
The Train Company USA Inc. may be required to submit your data to a third party, for example, to fulfill a legal obligation. Transfer to third countries or international organizations. It may be necessary, for instance, for technical and operational reasons, to transfer your (personal) data to affiliates of The Train Company USA Inc. located outside the United States of America Economic Area.
Automated Decision Making
The Train Company USA Inc. can use automated decision-making processes based on your data when you have permitted us to do so. Based on your profile, some of The Train Company USA Inc. products or services may not be available.
What are cookies, and how does The Train Company USA Inc. use them?
Cookies are small pieces of (text) information sent to your browser when you visit The Train Company USA Inc. website and then stored on the hard disk or in your device’s memory. Cookies placed via The Train Company USA Inc. website cannot damage your device or the files stored on it. With ‘cookies,’ we also mean comparable techniques for collecting information, such as device fingerprinting.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We, therefore, advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or how The Train Company USA Inc. uses your data, you can send an e-mail to sales@thetraincompany.com. If you have a complaint about the way your data is processed, please send an e-mail to info@thetraincompany.com. Furthermore, you always have the right to contact the competent national data protection authority.
Copyright © 2024 The Train Company | Our factories constantly adapt to market disruptions and may make cosmetic and technical alterations to the train design and options. We want to remind you that the photos, videos, and descriptions featured on our brochures, website, and other forms of communication are for illustrative purposes only and do not have any legal implications.
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